Responsible Gaming
Gambling Should Be Entertainment
At Bright Sun Group, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting should only be done with money you can afford to lose, and it should never interfere with your essential expenses such as rent, bills, food, or childcare.
If you find yourself gambling to escape problems or recover losses, it may be time to seek help.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. Gambling is not permitted for anyone under the legal age in their jurisdiction.
If you are under 18, please do not attempt to use betting services. If you know of a minor accessing gambling services, please report this to the relevant authorities.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour? If so, it may indicate a gambling problem:
- Chasing losses: Continuing to gamble to try to recover money you've lost
- Hiding gambling activity: Being secretive about the time or money spent gambling
- Increasing stakes: Needing to bet more money to get the same excitement
- Neglecting responsibilities: Missing work, family time, or other commitments due to gambling
- Borrowing to gamble: Taking out loans or using credit to fund gambling activities
- Loss of control: Being unable to stop or reduce gambling despite wanting to
- Mood changes: Becoming irritable or anxious when unable to gamble
- Financial problems: Experiencing money troubles or debt as a result of gambling
- Relationship strain: Gambling causing conflict with family, friends, or partners
Self-Help Tools & Responsible Gaming Features
Most reputable betting operators offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose
- Reality Checks: Receive periodic reminders of how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from betting accounts
- Time-Outs: Take a break from gambling for a set period
- Account Closure: Permanently close your account if needed
Please use these tools if you feel your gambling is becoming problematic. They are there to protect you.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare: Free confidential support and information about problem gambling. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Self-exclude from all licensed online gambling operators. www.gamstop.co.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment service. Contact through your GP or directly for referral information.
Other Regions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support for problem gambling
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a recognised mental health issue, and support is available. You are not alone.
Reaching out for help is a sign of strength, not weakness. Contact one of the organisations listed above, speak to your GP, or call a helpline. All support services are confidential and free.
Your wellbeing is more important than any bet.
This Responsible Gaming information is provided for guidance purposes. Bright Sun Group is committed to promoting responsible gambling. For the most current information about problem gambling support services, please visit the official websites of the organisations listed above. Last updated: 2026.